Hospitality PMS · The Maco Suite

Run every property from one calm front desk.

Reservations, front desk, housekeeping, restaurant POS and guest billing — connected on a single platform, so your team spends less time on screens and more time with guests.

80%
Average occupancy tracked
40%
Less front-desk admin
1
Screen, whole property
Check-in doneRoom 204 · 12 sec
GST folio sent₹18,400 · Suite 311
Liveapp.maco / hospitality
86%Occupied
24
Arrivals today
11
Departures
4.8★
Guest score
₹2.4L
Revenue today
Room status · Floor 2
OccupiedReadyCleaning
201202203204205206207208209210211212213214215216

Trusted by hotels, resorts & serviced stays across India

Sai Sri Inn
Club Platinum Resort
Clarks Inn
Serene International
Kumar Residency
Hotel Rajasthan
Qotel Hotel
Aaravam Ganga
ICS Hotel
Kalanilayam
Old Manali Retreats
The shift

Stop stitching together five disconnected tools.

Most properties run a booking sheet, a billing app, a housekeeping WhatsApp group and an accountant's spreadsheet. Maco replaces all of it with one connected system.

Running it manually

The hidden cost of disconnected operations.

  • Double bookings and overbooking when channels don't sync in real time.
  • Front desk waits on housekeeping to confirm a room is actually ready.
  • Folios re-keyed into accounting — GST errors and slow month-end.
  • No single view of occupancy, revenue or guest history across properties.
Running it on Maco

One platform, from booking to checkout.

  • Live availability synced across OTAs, website and walk-ins — zero overbooking.
  • Housekeeping status updates the front desk the moment a room is cleaned.
  • Guest folios flow straight into GST-ready billing and accounting.
  • One dashboard for occupancy, revenue and guest insight — any property, anywhere.
The stay in motion

A guest journey that flows in one loop.

Reserve, arrive, stay and depart — then the room turns over and welcomes the next guest. Maco keeps every stage in sync so nothing is re-entered.

1Reserve
2Arrive
3Stay
4Room service
5Billing
6Depart
01

Reserve

A booking lands from any channel and instantly holds the room — no double-booking.

Everything inside

One front office for the whole guest journey.

Eight connected modules covering every touchpoint — start with what you need and switch on the rest as you grow.

Reservations

Take bookings from every channel in one calendar, with rate plans, deposits and instant confirmations.

Front desk

Check-in and check-out in seconds, assign rooms, manage walk-ins and handle group arrivals smoothly.

Housekeeping

Live room-status board, cleaning tasks and maintenance flags that the front desk sees in real time.

Guest billing & GST

Itemised folios, split bills and GST-compliant invoices generated automatically at checkout.

Restaurant & POS

F&B, room service and bar charges post straight to the guest folio or settle on the spot.

Channel manager

Sync rates and availability across OTAs and your booking engine — no more manual updates.

Reports & live MIS

Occupancy, ADR, RevPAR and revenue dashboards updated in real time for owners and managers.

Staff & rostering

Shift schedules, attendance and payroll for every department, connected to Maco HRMS.

The guest journey

Every stage, on one connected thread.

Hover or tap each stage — watch how the data carries forward, so nothing gets re-entered.

1

Reserve

A booking lands from any channel and instantly holds the room — no double-booking.

2

Arrive

Guest details are already there — check in, assign a clean room and hand over the key in seconds.

3

Stay

Restaurant, spa and room-service charges post to a single folio as the stay unfolds.

4

Depart

One-tap GST invoice, settled bill, and the guest record saved for their next visit.

01Stage one · Reserve

The booking holds the room the moment it arrives.

Online or walk-in, every reservation lands in one calendar with the rate, deposit and guest details captured up front. Availability updates everywhere at once.

Web & OTA bookingssynced live
Rate plans & depositsauto-applied
Confirmationsent instantly
02Stage two · Arrive

Check-in is a tap, because the data is already there.

Guest history, preferences and a ready room are waiting at the desk. Assign, register and key in under a minute — even for group arrivals.

One-tap check-in~30 sec
Room assignmentclean rooms only
Group arrivalshandled in bulk
03Stage three · Stay

Every charge lands on one running folio.

Restaurant, bar, room service and spa post directly to the guest's bill. Housekeeping and maintenance stay in sync so the room is always guest-ready.

F&B & room serviceposted to folio
Housekeeping statusreal-time
Service requeststracked
04Stage four · Depart

Checkout settles, invoices and remembers the guest.

A single GST-compliant invoice closes the stay, the payment reconciles into accounting, and the guest profile is saved — ready for a warmer welcome next time.

GST invoiceone tap
Payment reconciledinto ERP
Guest profilesaved
Built for your kind of property

One PMS, shaped to how you host.

From a single boutique hotel to a multi-property group, the same connected suite adapts to your operation.

Hotels & resorts

Full front-office control for city hotels and resorts — reservations, rooms, F&B and banquets on one platform.

Front deskBanquetsMulti-property

Serviced apartments

Long-stay and serviced living with recurring billing, lease tracking and tenant communication built in.

Recurring billingLease trackingUtilities

Restaurants & cafés

Standalone or in-house dining with table management, KOT printing and GST billing that ties back to accounts.

Table POSKOTGST billing
Why hotels choose Maco

Cloud-based, revenue-smart, fully supported.

More than a booking sheet — a cloud platform that travels with you, prices rooms intelligently and comes with a team that has your back.

Cloud, on every device

Stay in control anytime, anywhere. Live occupancy, bookings and reports update in real time on your phone, tablet or front-desk screen — no installs, no servers.

Real-time reportsMobile accessNo installs

Revenue intelligence

Predictive analytics and dynamic pricing read demand and market trends to set the right rate — lifting occupancy and RevPAR instead of leaving money on the table.

Dynamic pricingDemand forecastingHigher RevPAR

Onboarding & support

Staff training is included in your subscription, and a local team that understands Indian hospitality is on hand — plus the platform bends to fit how your property runs.

Training includedLocal supportFully customizable
Simple, transparent pricing

One plan. Everything your front desk needs.

No feature gates and no surprises — every core module is included from day one, for hotels of all sizes from boutique stays to chains.

No hidden fees, ever
Staff training included
Go live in days, not months
Standard plan · all core features
₹1,500/ month
Introductory price · ₹2,500/month
  • Reservations, front desk, housekeeping & room inventory
  • Guest billing with GST-ready invoicing
  • Restaurant & room- service POS with instant notifications
  • Real-time dashboard, reports & multi-property control
Book a free demo

Optional add-ons: branded mobile app, SMS & email notifications, and custom workflows.

Questions

Before you ask.

Yes. Run a single boutique hotel or a multi-property group from one login. Each property has its own front desk and reporting, while owners get a consolidated view across all of them.

The built-in channel manager syncs rates and availability across major OTAs and your own booking engine in real time, so you avoid overbooking and never update inventory manually.

Yes — folios generate GST-ready invoices automatically, with the correct tax slabs for rooms and F&B. Everything reconciles straight into the Maco ERP for clean, on-time filing.

Most properties are live in days, not months. We configure your room types and rate plans, migrate existing reservations and train your front desk and housekeeping teams as part of onboarding.

Yes. The restaurant POS, room service and banquet billing all post to the same system — whether a charge lands on a guest folio or settles as a standalone bill.

See your property running on one platform.

Book a walkthrough and we'll set up a live demo around your room types, rate plans and the way your front desk actually works.